As a ServiceNow Build Partner, authID provides the integration for a secure, frictionless way for contact center associates to verify and authenticate the identity of the caller, enhancing trust at ...

New integration empowers organizations to protect accounts, reduce fraud, and enhance trust across ServiceNow-powered contact ...

A vulnerability that impacts Now Assist AI Agents and Virtual Agent API applications could be exploited to create backdoor ...

Explore the top AIOps tools for enterprises in 2026, enhancing incident response and IT operations efficiency through ...

The partnership reinforces ServiceNow’s strategy to focus on enterprise workflows, guardrails, and orchestration rather than ...

The company will still offer proprietary models alongside the frontier models, but will co-innovate with OpenAI on ...

ServiceNow tacked agentic AI onto a largely unguarded legacy chatbot, exposing customers' data and connected systems.

Enterprise software giant ServiceNow Inc. has inked a three-year deal with OpenAI Group PBC so it can integrate the ChatGPT maker’s most advanced artificial intelligence models into its platforms.

They have struck a multi-year partnership to embed frontier models in ServiceNow workflows, adding voice agents and ...

OpenAI and ServiceNow have signed a three-year partnership to embed AI models and autonomous agents into the platform that ...

Your inbox may be a disaster, but five minutes of filtering will make you feel like a functional human again. Jason Chun is a CNET writer covering a range of topics in tech, home, wellness, finance ...