Organizational structure defines the ways a company arranges its people and jobs to perform the work, and to achieve its goals and objectives. A small business can operate with less-formal structures ...

Implementing a quality model in a business organization typically involves planning, change management and training. Leaders usually derive their models from their mission, values and strategic goals.

Rich Tobin serves as the Vice President of Sales for Midaxo, a leading provider of software solutions for corporate development. Ask any corporate development leader about how their function is ...

Explore Charles Handy’s management theory and how his four workplace cultures shape leadership, motivation and company success.

No one formula exists for designing a customer experience organization. Many considerations do, however. I’ve heard from countless CX executives, both seasoned and new, about how much more successful ...

A monthly overview of things you need to know as an architect or aspiring architect. Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with ...

In 2013, Bill Drayton published an SSIR article called “A Team of Teams World.” Drayton, the founder and current chair of Ashoka, painted a picture of an emerging future in which shifts in how people ...

The school district—long the fundamental unit overseeing public education for some 50 million American children—is an institution in flux. Like a landmark building that keeps its facade while ...