Forbes contributors publish independent expert analyses and insights. Innovation. Entrepreneurship. Culture. As businesses transform their contact centers to include AI agents, many are struggling ...

In modern business environments, communication is the backbone of teamwork, decision-making, and operational efficiency.

AI voice agents are no longer a futuristic concept—they are fundamentally transforming how businesses operate. While countries like the U.S. and China have been leading the AI revolution, my ...

The healthcare industry is buzzing about the possibilities around next-generation artificial intelligence agents. Health tech company Cedar unveiled an AI voice agent to tackle one of the more ...

Interested in adopting AI tools? Unlock the potential of an AI voice assistant to transform your workflows and elevate your productivity. We are currently in an era of rapid artificial intelligence ...

A five-year forecast shows bold growth, diverse use cases and a vendor landscape that’s only getting more crowded. Editor's note: Part 1 of this three-part series on voice AI captured the essence of ...

Using voice AI at work is already happening. Antoni Shkraba Studio/Unsplash You might think AI at work means typing prompts into ChatGPT or getting a slick summary from your inbox. But the real shift ...

Imagine a world where your favorite audiobook is narrated by a voice so lifelike, you’d swear it belonged to a seasoned actor—or where a virtual assistant greets you with warmth and empathy, adapting ...