Instant messaging has become the latest employee productivity tool. A customer-service representative can use it as a quick and easy way to answer an inquiry, whereas a salesperson can inform a busy ...

Instant messaging (IM) -- whether companies view it as a worker productivity booster or a security threat -- is a popular communication application that many workers use, with or without permission, ...

My former supervisor and I used to rely on instant messaging as a critical application to get our jobs done. As Web site managers, we could run through the site code together in one window and in ...

Mobile devices are everywhere, and most healthcare organizations are following the trend and adopting mobile devices at the point of care. In particular, clinicians at hospitals and healthcare ...

Instant messaging is booming. Almost everywhere you look, people are typing messages to friends and work colleagues at a frantic pace. These are not e-mails but rather short messages that often travel ...

As popular as instant messaging has become, most enterprises have neither policy nor technology in place for securing IM. Here's expert advice for getting the message. At the same time, only 10 ...

As more corporate users add instant messaging to their arsenal of communications tools, IT and security experts face the challenge of managing, securing and archiving this data. More than one-quarter ...

WhatsApp, bought by Facebook in February 2014, now occupies 200 minutes a week of its billion users , and is forecast to surpass 3.6 billion users by 2020 – that’s about half of humanity. Messaging is ...

CEDAR RAPIDS - Joel Brumm started using instant messaging in seventh-grade to talk with friends during free time at school and at home. Brumm, a senior at the University of Northern Iowa's Price Lab ...