The rise of generative AI — and ChatGPT in particular — has raised a lot of alarm bells in some industries worried that the technology could make many humans’ jobs obsolete. And those concerns are ...

Led by 25-year-old Grace Banker, 32 telephone operators — affectionately called “Hello Girls” back in the United States — became the first female combatants in World War I. It’s all in author Claudia ...

The COVID-19 pandemic has dramatically changed how people communicate at work: Nearly half of people videoconference more, 43% email more, 42% call more, and 41% text more than before the pandemic, ...

The COVID-19 pandemic has dramatically changed how people communicate at work: Nearly half of people videoconference more, 43% email more, 42% call more, and 41% text more than before the pandemic, ...

Before smartphones, landline telephones were the way most people kept in touch. And until direct dialing became common, a switchboard operator's assistance was often needed to help with long-distance ...

During the last year, I ended up owning a wide variety of new electronic communication devices, including a desktop and laptop, 35mm camera, Fitbit smart watch, an iPad and a mobile phone charger – ...

A reunion of Maine switchboard operators highlights the challenges of making a phone call more than 50 years ago and what it was like to handle... Telephone operators of another era gather to ...

A reunion of Maine switchboard operators highlights the challenges of making a phone call more than 50 years ago and what it was like to handle... Telephone operators of another era gather to ...