The race to release open source generative AI models is heating up. Salesforce has joined the bandwagon by launching XGen-7B, a large language model that supports longer context windows than the ...

Salesforce is enhancing its AI approach for businesses. Companies are finding it hard to use generative AI reliably.

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Language I/O, a provider of real-time translation technology, has added support for the Salesforce Messaging version of Salesforce Service Cloud within the Language I/O translation apps for Salesforce ...

Salesforce is scaling back its reliance on large language models due to significant reliability issues, shifting focus to deterministic automation with its Agentforce product. Executives acknowledge a ...