Salesforce has been using the notion of trailblazers as a learning metaphor for several years, ever since it created Trailhead, a platform to teach customers Salesforce skills. Today, the company ...

An introduction to cloud computing from IaaS and PaaS to hybrid, public and private cloud. Read now Salesforce is consolidating its small business efforts such as Salesforce IQ CRM and Desk.com into ...

Innovative small businesses like Humu, 5P Consulting, and ThatSoftwareGuy are future-proofing CRM to streamline their operations Small businesses are key drivers of the economy. They rank high in ...

The most successful companies tend to have the most satisfied customers, so whether you work for a vast corporation or a regional business, you should master the tools necessary to keep your customers ...

Designed to be easy to pick up and get started, Salesforce Essentials takes the vendor back to its roots and once again welcomes SMBs into the CRM fold The launch of Salesforce Essentials at last week ...

Salesforce provides companies of all shapes and sizes with cloud-based platforms on which they can seamlessly build and run their sales, service, commerce, and marketing departments without the ...

Unless you're a business owner or Salesforce employee, you may not be familiar with what Salesforce does. If you are a business owner, you know how valuable its sales, service, marketing, analytics ...

As remote work training libraries exceed 500+ hours per company, Docsie reports significant increase in enterprise platform integration requests. Organizations converting Salesforce implementation ...