After more than 24 years of coaching, I've noticed that teams and organizations still use traditional problem-solving techniques despite these being either obsolete or ineffective. For example, ...

Strategic problem solving is a critical business skill, for both management and front-line workers. For management, a large portion of strategic problem solving involves predicting problems that ...

We all have problems—it’s an inevitable part of being alive. But sometimes, when we’re trying to focus our energies on solving these problems, we may actually be doing something far less productive: ...