For the CEO, emotional intelligence is not optional; it is the difference between a customer who feels valued and one who ...

Retailers have invested heavily in personalization, but many shoppers still encounter generic and poorly timed experiences, leaving revenue and lasting loyalty hanging in the balance. New research ...

As personalization becomes table stakes, a new class of products is emerging that depends not just on data inferred from ...

“Early personalization is often discussed as an enhancement rather than as a structural element of launch design,” said Emily ...

Great customer experience (CX) feels like one continuous conversation. This is the shift defining 2026 — real-time, ...

An in-depth look at AI girlfriend platforms, exploring context awareness, personalization, memory design, and their impact on ...

At CES 2026, 12 companies reveal how AI, robots, and Web3 are redefining personalization through identity, trust, smart ...

The 20th-century industrial age cemented the “one-size-fits-all” model as the default, driven by the cost efficiencies of mass production. But today, advanced technologies—especially AI—are ...

Discover how iOS 26.4 and iOS 27 transform Siri with AI upgrades, personalization, and chatbot features for a smarter user ...

Can we really call ourselves patient-centric if we don't embrace personalization? In a world where consumers can order a customized latte, stream a personalized playlist, and get tailored fashion ...