New Windows Remote Help app supports remote and hybrid employees Your email has been sent As companies went remote at the start of the COVID-19 pandemic, it quickly became obvious that enterprise VPNs ...

Remote access to another PC via the internet can be a blessing, solving many IT problems quickly and easily. The helper can get a clear picture and often solve the problem immediately, even without ...

The Remote Help app looks a lot like or has a similar function as the existing Quick Assist app on Windows, but with a few significant advantages which include: It integrates with Microsoft Endpoint ...

At some point, calling your tech-savvy friends and relatives for help gets old. Or rather, they stop answering the phone, and you’re left on your own to figure out why your Wi-Fi doesn’t work.

The Remote Desktop Connection app that’s built into Windows is sticking around, though. The Remote Desktop Connection app that’s built into Windows is sticking around, though. is a senior editor and ...

Zach was an Author at Android Police from January 2022 to June 2025. He specialized in Chromebooks, Android smartphones, Android apps, smart home devices, and Android services. Zach loves unique and ...

Network and support admins find this capability invaluable, particularly if they must access and interact with PCs (including those running Windows Server as well as desktop versions of Windows) in ...

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Posts from this topic will be added to your daily email digest and your homepage feed. If you’re constantly being asked for computer support from distant friends and relatives, this can make your life ...

When an employee or customer needs virtual technical assistance, an agent from a remote help desk can resolve the issue quickly and conveniently. As many businesses around the U.S. have permanently ...

This guide was reviewed by a Business News Daily editor to ensure it provides comprehensive and accurate information to aid your buying decision. Spreadsheets, documents, file folders – they’re all ...

Microsoft announced that it will drop support for the Remote Desktop app (available via the Microsoft Store) on May 27 and replace it with its new Windows App. "Connections to Windows 365, Azure ...