I am not a command-and-control leader. Though the hierarchical pyramid works for some, I prefer a framework that invites collaboration, flexibility and balance. This structure radiates decision-making ...

As headcount grows in the maintenance shop, so does the complexity of the little details. One of the biggest headaches for any shop or fleet manager is keeping track of who has what training and why ...

Matrix management came about as organizations recognized that, in an increasingly complex business world, they needed to provide balance between the key drivers of their business and find a more ...