San Francisco, CA October 24, 2025 –(PR.com)– ZipWik today launched its beta document sharing platform that converts business documents into interactive links shareable across 22+ platforms including ...

Grand View Research values the current contact center interaction analytics market at $1.2 billion; fellow research firm MarketsandMarkets puts it closer to $1.8 billion today and expects it to top $2 ...

Pentaho's unique value comes from its unified data integration and business analytics platform. With Pentaho, both IT and line of business users can quickly and easily collaborate and iterate to ...

NLP Augmented Analytics is the ability to have a conversation with the system, have it understand your questions, and even anticipate and enrich your queries as it learns about your interests, e.g., ...

Interaction analytics can support this effort to a considerable degree. One benefit is to parse customer calls and written communications for prohibited language (profanity and other objectionable ...

London-based startup Embeddable, whose software makes it easy to embed interactive, customer-facing analytics within any application, said today has closed on a €6 million ($6.28 million) seed funding ...

DUBAI, United Arab Emirates--(BUSINESS WIRE)--Calabrio, a longstanding leader in Workforce Management (WFM) solutions in the Middle East, marks a significant milestone in its commitment to the region ...

Three pre-configured AI solutions are now available for customer contact center and social media insights Veritone announces Interaction Analytics, revealing three pre-configured AI solutions for ...

Technology vendors today are bringing customer interaction analytics systems and agent coaching/training systems together to identify problems during interactions and then guide agents in real time to ...