While a lot of functionality is making its way to the Internet through the various forms of cloud computing, support for customer service varies widely. James Urquhart is a field technologist with ...

Forbes contributors publish independent expert analyses and insights. Serial technology CEO covering all things IT & Tech. This article is more than 2 years old. The dynamic realm of cloud computing ...

As the costs for cloud services continue to rise, companies need to determine if the business value of those services is worth the price tag. Value refers to the worth or usefulness that something ...

Cloud computing has taken the world by storm, and for good reason. It’s a meaningful, effective way to provide software and computer resources to people around the globe. Hence, enterprises and ...