This week during Salesforce's TDX conference for developers, I spent a few good minutes with Nick Johnston, the company's senior vice president of strategic partnerships and business development.

Agent Assist – Avaya machine-learning algorithms can be applied to Google Cloud CCAI to determine the next best action by the agent, delivering the right information, step-by-step guidance, and ...

Many developers when creating applications today also have to target the smart speakers platform and other similar devices. Google’s solution for creating conversational Actions is called Dialogflow ...