SCOTTSDALE, Ariz.--(BUSINESS WIRE)--At its annual customer conference Blue Yonder ICON, Blue Yonder’s Cloud and Customer Experience team announced several initiatives and programs geared toward ...

Consistently providing a high level of customer service and support is proven to establish trust and build long-term business relationships. In fact, DDC FPO's 2024 Customer Service Trends report ...

DentalEZ Group has launched its new 360° Customer Care Program, a comprehensive online customer service tool for all StarDental customers. The program is an extension of DentalEZ Group's professional ...

SMITHVILLE – Wayne County Schools Career Center Adult Education is offering a Customer Service Representative Program beginning Jan. 10. Participants in the six-week course will gain customer service ...

When organizations take stock of which practices do the most to boost or protect the bottom line, customer loyalty programs should be near the top of the list. Industry logic says that it typically ...

Automation is rising, but most consumers still want real human help. Learn what today’s trends reveal about trust, loyalty and the future of support. Customers still want to speak to a human. AI ...

Forbes contributors publish independent expert analyses and insights. Rachel Wells is a writer who covers leadership, AI, and upskilling. Within the last five years, Google searches for "remote ...

I would rather talk to a person than an automated customer service call. I strongly dislike the menu option recording that says, “press 1 if …, press 2 if …, press 3 if … “ Almost 4 out of 5 customers ...

The Flagstaff Police Department's dispatch center will launch its SPIDR Tech customer service program on June 11 -- which will enhance communication for those who have requested police services. After ...