Telegram bots are programs that run inside the Telegram app and handle tasks, provide information and automate processes through chat interactions. Telegram bots use the “Bot API” to process messages ...

ALBUQUERQUE, N.M. (KRQE) – A group of University of New Mexico students got really creative building what’s known as “chatbots.” “It’s election season and what better idea for a chatbot than Donald ...

Estimates place the number of contact center agents in the United States at roughly 1.8 million, and the industry’s turnover rate averages between 30 percent and 45 percent. Those statistics are ...

Telegram Messenger is quite popular, more than you might think. It’s not yet on the same level as WhatsApp. Now, one of the best features of Telegram is the ability to use Bots to improve the service.

Artificial intelligence (AI) is transforming professional practices by improving productivity, enhancing document management and streamlining administrative tasks. In high stakes fields like law, tax ...

Rabobank has embraced robotic process automation technology, in the process turning many of its employees into so-called citizen coders who design bots to automate their least-favorite tasks. So far ...