Workers spend almost four hours per day on average communicating through email, instant messaging, and video or phone calls, according to a 2023 survey from Zoom. Alison Wood Brooks, author of Talk: ...

Feedback has the power to motivate and improve performance, but it often backfires. Instead of sparking growth, it can trigger defensiveness or lead to silence. Some people soften their words so much ...

Forbes contributors publish independent expert analyses and insights. Simone E. Morris reports on inclusive leadership for the workplace. Most people want to avoid the term "hard" because of the ...

Not many people like having difficult conversations. Yet, the reality is that, as leaders, we must be willing to sit with the difficult feelings involved and engage in hard conversations. From ...

Most people don’t relish the thought of difficult conversations and research from the Chartered Management Institute found that 57% of managers would do almost anything to avoid one[i]. According to ...

In today’s polarized climate, political talk seems to pop up everywhere—even at work. But while some conversations can create connection, political discussions in professional settings can carry ...