Brands are using conversational interfaces to deliver customer experiences, but there's a catch: designing these conversations may be harder than they thought. Companies are awakening to the value of ...

Salsita launches an AI-powered 3D product configurator to meet the demands of an increasingly online-based economy. In today's competitive market, every eCommerce store is looking for the best ...

Computers, like many other technologies, were originally made for the 1 percent. More than 50 years ago, people would be as likely to touch a computer as to perform brain surgery. It wasn’t until ...

UI and UX have matured. What used to be about visual novelty is now about clarity, trust and long-term usability.

Advances in artificial intelligence and voice technologies have enabled the creation of platforms and tools that support conversational interactions between people and devices. This course teaches ...

Co-Founder & CEO of Agara, driving autonomous conversations and helping top brands connect with customers using voice AI to improve CX. Over the last decade, it has become hard to imagine retail ...

User interface design expert Billy Hollis is annoyed when he spots even tiny application tweaks that could improve the intuitive experience for users. He finds them everywhere, even in our favorite ...

Dr. Dinesh Nilkant, Pro Vice Chancellor, JAIN (Deemed-to-be University), says,"User experience is no longer about screens alone. It is about empathy, responsibility, and intelligent systems. This ...