Every day, thousands of conversations between businesses and their customers unfold, each containing valuable insights that traditionally vanished into thin air. Conversation intelligence technology ...

EchoIQ transforms customer conversations into real-time revenue intelligence that drives forecasts, renewals, and growth decisions.

New white-label platform analyzes 100% of customer conversations and delivers tasks, alerts, coaching, and executive ...

Conversational AI Concept - Natural Language Processing - NLP - Computational Linguistics Concept - AI-based Virtual Assistant Generating Voice as a Soud Wave Creating truly conversationally ...

It’s called Everact, and it’s designed to work with the company’s existing Evercheck and Evershelf AI tools to enable ...

With so much of the workforce shifting to hybrid and work-from-home models, it’s become rarer to get genuine face time with colleagues. For better or for worse, our workdays are denser, with fewer ...

Contentsquare, a digital analytics company, announced on July 30 that it has signed a definitive agreement to acquire Loris AI, a conversation intelligence platform. The acquisition aims to provide ...

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Silverback AI Chatbot today announced a significant expansion of its conversational intelligence framework, introducing new capabilities intended to support organizations seeking to manage customer ...

Abridge, the leading enterprise-grade AI for clinical conversations, is collaborating with Availity, the nation’s largest ...