Kasisto's digital banking assistant to be integrated within Moxo's OneStop Interaction Client Hub CUPERTINO, Calif., July 11, 2022 /PRNewswire/ -- Moxo, the industry's leading client interaction ...

Case Status is launching a new client interaction analysis tool. The tool is designed to improve client satisfaction through proactive outreach. On Thursday, client engagement platform Case Status ...

Digital workflows have shown to be extremely useful in streamlining and automating repetitive corporate operations, reducing mistakes, and bolstering overall productivity. Reports from Yahoo show that ...

According to a recent legal industry study, 1 85% of United States lawyers report that client satisfaction is critical to success, yet only 37% of those surveyed are formally measuring client ...

Report from leading independent research firm covers the use of digital customer interaction solutions for orchestration, AI, and asynchronous communication The new report provides an overview of how ...

Most of my friends know that I keep a place in Utah. My kids live here (Park City) and Her Ladyship and I still ski. We’re definitely “Senior” on the mountain but we love it. Typically, I get 20-25 ...

Matthew Lopes is Founder and CEO of The DVI Group, a strategic communications agency that reimagines business video for brands. Whether it’s because of technology advancements, changing customer ...

Stanley Huang is cofounder and CTO at Moxo. Previously, he was a Principal Architect at Cisco and a Senior Manager at WebEx. Paradoxically, adopting digital transformation solutions meant streamlining ...

To continue reading this content, please enable JavaScript in your browser settings and refresh this page. You have likely seen this happen: A client has a productive ...

Nutshell reports that ethical AI practices in sales build customer trust through transparency, human oversight, and ...

From phone calls and in-store interactions to chatting online, customers have multiple channels for contacting your business. In our hyper-connected world, businesses are more accessible than ever, ...