How 911 calls actually work, according to a former emergency dispatcher

Ricardo Martinez II spent more than a decade as a 911 dispatcher, handling thousands of emergencies as US 911 centers face a ...
Snoho

Some 911 calls in SnoCo being triaged with AI

The SNO911 center uses an AI program designed by Everett firm Aurelian to quickly deal with routine complaints such as ...
abc13

Texas floods: 911 audio from county near hard-hit Kerrville shows confusion and distress

KERVILLE, Texas -- Audio recordings obtained by ABC News reveal, for the first time, some of the desperate moments faced by Hill Country residents as floodwaters raged across Texas on the Fourth of ...
KJCT8

Former 911 dispatcher raises protocol concerns over Delta County sheriff incident

DELTA, Colo. (KJCT) - A former Delta 911 dispatcher who says they responded to the call involving the Delta County Sheriff during a September 15 dispute raises concerns over protocol. The dispatcher, ...